About Us


Since 2006, Qi Medicine has conducted thousands of individual acupuncture treatments, working hard to achieve optimum wellness for you and the greater community.

Qi Medicine was founded by Dr. Sheena Vaughan (Registered Chinese medicine practitioner) in 2006 in Melbourne, Victoria.

We have grown from a small practice to a large clinic over the years, treating a wide range of complex health issues along the way!

Qi Medicine has now grown to help train several student practitioners and takes pride in passing down skills and knowledge to emerging Doctors of Chinese medicine. Qi Medicine should be your first choice for acupuncture in Moonee Ponds.

Our current key areas of expertise include:

Contact us

P: You can phone us on (03) 8394 7665

E: Email us here

Hours of operation

Monday 2 pm to 8 pm

Tuesday 2 pm to 8 pm

Wednesday 10 am – 8 pm

Thursday 9 am- 8 pm

Friday closed

Saturday 9 am- 4 pm

Meet our team

Dr. Karolina Cass (Registered Chinese medicine practitioner)

Dr. Karolina Cass acupuncture‘My interest in Chinese medicine began back as a child and has followed me all through my life. My aim is to assist people in getting their health back to live the life they always wanted.’

Hi, I’m Karolina Cass, a Chinese medicine practitioner who is passionate about helping people using a range of traditional and modern health modalaties.

Whether the goal is physical, emotional, or spiritual, I’m here to help you. I will provide you with the best care in the most effective, professional and caring way. I am truly committed to listening and understanding each individual who have complex health concerns.

I understand what it’s like to talk to multiple professionals and feel like you are not being heard, or have tried many different treatments that have not given you the results you wanted.

I spend time listening to you and exploring solutions to help bring harmony back into the body, mind and soul. I will work extensively to find the root cause of your problems, and to then explore all avenues to help you.

Dr. Karolina’s main areas of interest include:

  • Menopause and gynecology
  • Complex fertility cases, IVF support, and autoimmune disorders
  • Natural fertility in both males and females
  • An interest in irregular and painful cycles, hormonal imbalances, and stress
  • Cosmetic acupuncture and healthy ageing
  • Pain management
  • Digestive issues

What we love about Dr. Karolina

Karolina is a compassionate and an empathic practitioner, who prides herself on her listening skills.

Karolina wil always have a plan to help you get your health back on track, and shee is passionate about working with not only your physical, but emotinal issues as well.

Karolina has an impressive background in health including studies in psychology, biomedical science, Chinese medicine, Chinese astrology, and women’s hormonal health.

An eternal student- Karolina is always reading and looking for ways to increase her understanding of what causes health issues and different ways to resolve them, whilst also pushing herself to be a better practitioner.

Book in with Dr. Karolina here

Karolina’s qualifications include:

  • Bachelor of Health (Acupuncture) at Endeavour College of Natural Medicine
  • Bachelor of Biomedical Science (Psychology) at Victoria University
  • Perimenopausal transition: Treatment Strategies, to Improve Clinical Success course
  • Heavenly Stems and Branches Chinese astrology part 1 & 2 courses
  • Fertile Life Pregnancy course
  • Certificate IV in Business at Australian Institute of Management
  • Certificate IV in Assessment and Workplace training at University of Melbourne

Karolina’s associations and accreditations:

  • Registered with the Australian health practitioners regulation agency (AACMA)
  • Senior level 2 first aid
  • Registered with all Australian private health funds

Doctor Zoe Rankin (Registered Chinese medicine practitioner)

Dr Zoe Rankin Ba. H. Sc. Acupuncture

‘Ever wondered why your emotions are playing up?

Do you feel sad, have a short fuse, or are lost for direction and keep procrastinating? Or do you find yourself constantly worried, and unable to switch off?’

Does this sound a little bit like you? Well lucky we have found each other because these are the very things I love to fix.

Hi, I’m Dr. Zoe, a Chinese medicine doctor, and an expert in natural health balance.

I believe that you are a unique individual, who deserves a tailored approach to wellness. Issues can arise from a variety of different causes and therefore, every treatment needs to be tailored to treat your specific needs.

I am seriously passionate about seeing people reach their full potential because I see so many of you suffer unnecessarily when there is an effective solution right at your fingertips!

Are you suffering from a bunch of ‘small’ symptoms, that no other health professional takes seriously? I’m talking about:

  • Cramping and muscle pain during your period
  • Fatigue and lethargy
  • Stress and confusion over natural fertility
  • Stress and pain in pregnancy and labour preparation
  • The stress of overwhelm and a too big ‘to do’ list
  • Dull, aching lower back pain or neck pain

…just to name a few. These things matter! And I know I have the skills to help fix them, so let’s have a chat. I look forward to meeting you.

Dr. Zoe’s main areas of interest include:

  • An interest in irregular and painful cycles, hormonal imbalances, and stress
  • An interest in natural fertility and IVF
  • Menopause and gynecology
  • Interest in pain management of any kind
  • Cosmetic acupuncture and healthy aging

Why we love Dr. Zoe…

Zoe has been a part of the Qi Medicine family since 2015 and is one of the friendly faces you will see regularly around the clinic. Zoe is passionate about making a positive change in this world and has dedicated her time selflessly to others through volunteering in aged care and through the Strides supportive friends program.

If you have a range of complex health issues, then Dr. Zoe is your woman. We have never met anyone as passionate about problem-solving as Zoe, and when she starts on a case, she puts her heart and soul into it. We also love that Zoe is a full heart-based practitioner, and will support you 100% when you are fully dedicated to overcoming your challenges. Above all, we find Zoe to be warm and caring, empathetic, and a wonderfully supportive and charming woman!

When she is not working hard to support your health, Zoe is spending time in nature with her lovable animals Winston and Acha ( her cats) and Millie, Fern and Marlo (her dogs) or tending to her beautiful, veggie-filled garden.

Book in with Dr. Zoe here

Zoe’s qualifications include:

  • Bachelor of health science, Chinese medicine (SSNM, Melbourne)
  • Bachelor of Health Sciences, Curtin University of Technology, Bentley (WA)

Zoe’s associations and accreditations:

  • Registered with the Australian health practitioners regulation agency (AHPRA)
  • Member of the Australian Acupuncture and Chinese Medicine Association (AACMA)
  • Level 2 senior first aid
  • Registered with most Australian private health funds

A short interview with Dr. Zoe…


Doctor Tia Bhana-Williams (Registered Chinese medicine practitioner)

Tia Bhana- Williams acupuncture and Chinese medicine Moonee Ponds

‘How do you eat an elephant? One spoonful at a time!’

It sometimes just takes that one person with the right advice to give you the push you need to change your perspective.

This can be terms of your fertility, women’s health, digestive issues, or even pain.

Perhaps that is what you are looking for, a different way, a more natural and intuitive way. I love working with Chinese medicine to find patterns in what is ailing you, so we can approach them, one spoonful at a time.

Let’s investigate, break things down, really track your progress, and work towards a shared goal.

Tia’s areas of interest include:

  • IVF Support
  • Pregnancy support and labour
  • Men’s Fertility
  • Digestive complaints
  • An interest in irregular and painful cycles, hormonal imbalances, and stress
  • An interest in natural fertility and IVF
  • Menopause and gynecology
  • Interest in pain management of any kind ( i.e. back, neck and shoulder pain)

Why we love Dr. Tia…

Dr Tia achieved her double degree in Acupuncture and Chinese Herbal medicine and began practice in 2006. Tia is a veritable encyclopedia of knowledge! She is always so generous with this knowledge to help her fellow practitioners and to help her patients achieve outstanding results.

Tia is an open, honest and down to earth, and will explain everything as she goes. She is also really funny and warm, and is likely to have you fall off your chair in a fit of giggles.

Tia’s qualifications:

  • Bachelor of Acupuncture and Chinese Medicine (Victoria University, 2007)
  • Bachelor of Health Science (Victoria University, 2007)

Tia’s associations and accreditations:

  • Registered with the Australian health practitioners regulation agency (AHPRA)
  • Member of the Australian Traditional Medicine Society (ATMS)
  • Level 2 senior first aid
  • Registered with most Australian private health funds

Doctor Sheena Vaughan (Registered Chinese medicine practitioner)

Dr Sheena our principal fertility acupuncturist

‘As a doctor of Chinese medicine, It is my professional mission to help people free themselves from pain, stress, and helplessness.

I achieve this by listening, being honest, and empowering people to take control.’

Hi, I’m Sheena Vaughan, the principal therapist, and owner at Qi Medicine.

Congratulations on the decision to take action on your health; it is the most precious thing you own. You are probably here because you have a long-standing health issue you are ready to move past.

Whether it is niggling pain, seeking Chinese medicine to use in conjunction with fertility treatments or a course of IVF,or ongoing skin complaints,you are ready to make some positive health changes. I can help provide gentle solutions to your health concerns with methods including acupuncture, traditional Chinese medicine and cosmetic acupuncture.

Over the years, I have developed a special interest in the general areas of women’s health,pregnancy and fertility, and hormonal and skin issues.

This also ties into my passion for cosmetic acupuncture and facial rejuvenation, something I have been practicing for many years in the clinic. I also like to help people naturally overcome sciatica, lower back pain, shoulder and neck pain, plus other muscle and joint issues.

Because we humans are a bit complex (our health being no exception), I place great importance on listening and recognising what is going on in your world. This will help you understand the causes of your health issues, from which we can formulate your individual treatment plan.

If there a few small tweaks or some big life changes you are seeking help with then I am always available to have a chat about how I could help you.

Dr. Sheena’s main areas of interest include:

  • An interest in irregular and painful cycles, hormonal imbalances, and stress
  • Complex fertility cases, IVF support, and autoimmune disorders
  • Boosting natural fertility in both males and females
  • Menopause and gynecology
  • Interest in pain management of any kind
  • Cosmetic acupuncture and healthy aging

What we love about Dr. Sheena…

Sheena is a dynamic, ambitious and determined practitioner. For the 14 years she has been in practice she has worked hard to be the best possible therapist she can be, delivering quality, service, and reliability to her clients and staff.

Sheena will take on new cases with enthusiasm and gusto, being ready, and willing to learn something new and help her clients find successful outcomes. Whilst being driven, we also feel Sheena is generous and insightful with a sharp eye for detail.

Book in with Dr. Sheena here

Sheena’s qualifications include:

  • Bachelor of health science, acupuncture (ACNM, Melbourne)
  • Certificate IV Chinese remedial massage, tui na (ACNM, Melbourne)
  • Certificate in skin needling (White Lotus Anti-Ageing)
  • Diploma Thai foot massage (TMC, Thailand)
  • Fertility acupuncture education: The Fertile Life Method (Dr. Kirsten Wolfe, Mornington Chinese Medicine)
  • Certificate of constitutional facial rejuvenation acupuncture (Melbourne)
  • Completed advanced Master Richard Teh Fu Tan Balance method acupuncture course (Melbourne)

Sheena’s associations and accreditations:

  • Clinical Internship, Guanxi College of Traditional Chinese Medicine
  • Registered with the Australian health practitioners regulation agency (AHPRA)
  • Member of the Australian Natural Therapists Association (ANTA)
  • Level 2 senior first aid
  • Registered with most Australian private health funds

Are we easy to get to?

Find us on Google map here

Qi Medicine Acupuncture Moonee PondsThe clinic is located at Suite 4, Level 1, 151 Pascoe Vale Rd, Moonee Ponds. (Please ensure you take the ground floor elevator to reach us or level one. For a detailed description of our building, please go to the contact us page.)

We provide acupuncture to the North Western suburbs of Melbourne and are close to Highpoint. Qi Medicine acupuncture is minutes away from Ascot Vale, Essendon, Avondale Heights, Maribyrnong, and Brunswick West.

We also service many clients with acupuncture and Chinese medicine in Travancore, Flemington, Aberfeldie, Maidstone, and we are just 10 km from Melbourne city.



There are a number of free two and three-hour parking spots in the direct vicinity of the clinic.



Qi Medicine acupuncture is a 12-minute walk from Moonee Ponds train station down Puckle Street, a 7-minute walk from the Moonee Ponds bus interchange, and directly on the number 508 Pascoe Vale Rd tram line.


Book online here or phone the clinic on (03) 8394 7665 to book your acupuncture treatment today.


What sets Qi Medicine apart from other alternative health practices?

  • Booking times are available when you want them, including after office hours and Saturdays, at no extra charge.
  • On-the-spot private health fund rebates (HICAPS), EFTPOS and credit facilities are available.
  • Booking reminders to help you remember your appointment.
  • Qi Medicine is one of the few clinics in Melbourne which offer cosmetic acupuncture and skin needling by a qualified acupuncturist
  • .

Qi Medicine cancellation policy

Although we dislike charging individuals for sessions they do not attend, a fee may apply for late notice cancellations to cover the therapist time and a lost session.

  • More than 24 hours notice: no charge
  • Between 24-12 hours notice: $40 payable
  • Less than 12 hours or no show: Full cost of treatment payable

You may be reminded by SMS the time and date of your session however sometimes you may not receive the reminder due to unforeseen technical issues. Please know it is up to you to remember your next session time, and SMS reminders are simply a courtesy service.

  • Cancellations incurring a fee will have to be paid within 7 working days or at the next booking time to avoid debt collection. Payments can be paid by direct deposit or by credit card.
  • Please discuss your circumstance directly with your therapist if you encounter a situation where it becomes difficult to attend your session, so other arrangements may be made.
  • Health fund receipts are not applicable for cancellation fees. This policy applies to all bookings made at Qi Medicine.

Qi Medicine Privacy Policy

This Privacy Policy was last modified on 14/02/2018. Qi Medicine operates www.qimedicine.com.au. This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of Qi Medicine.

We use your Personal Information only for providing a service and improving Qi Medicine. By using our Site, you agree to the collection and use of information in accordance with this policy.

Information collection and use while using our site:

We may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include but is not limited to your name and email.


Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive. Like many sites, we may use “cookies” to collect information.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.


The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal Information, we cannot guarantee its absolute security.

Changes to this Privacy Policy: Qi Medicine may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the site. You are advised to review this Privacy Policy periodically for any changes. contact us if you have any questions about this Privacy.